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CloudPresto CloudPresto

We don't just monitor your infrastructure.
We own the operational outcomes.

Managed cloud operations on infrastructure we run across the US, Europe, and Asia. We build, we run, and we answer for the outcome.

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A working session on your architecture. You leave with a clear read of your failure modes and recovery posture.

Monitoring

24/7

P1 Response

Priority

Infrastructure uptime

99.9%

Footprint

US · EU · Asia

Severity

P1–P4

Built on technologies trusted in production worldwide

The next era of cloud operations belongs to the accountable operator.

We run our own cloud, operate what runs on it, and stay accountable from the infrastructure layer through release. One operator, one line of accountability, measured in the outcomes we deliver.

We operate our own cloud.

Dedicated infrastructure across facilities in the US, Europe, and Asia, with data residency by region.

US · EU · Asia

We build and we run.

Built with your engineers or ours, and the monitoring, patching, drills, and response stay with us.

Apps · APIs · modernization

We answer for the outcome.

A P1 to P4 severity model, defined change management, and a post-incident report after every incident.

P1 to P4 · SLAs on request

Availability & Failover

Watched 24/7, failed over before your customers notice.

Managed cloud →

Resilience & DR

Recovery rehearsed on a schedule, never assumed.

Disaster recovery →

DevOps Delivery

Gated, canaried, rolled back automatically.

DevOps →

AI Operations

AI accelerates; engineers approve every action.

AI agents →

What we own.

What owning them means

The client portal dashboard: estate availability and the live incident banner

In every package

Your platform stays up

99.9% infrastructure uptime as our operating standard, with monitoring around the clock and every alert severity-graded P1-P4.

Proof · the portal, live
The portal resilience page: the dated proof behind every system

In every package

Failures recover on rehearsal

Recovery objectives engineered per tier and proven in scheduled drills, with RTO under 15 minutes for mission-critical workloads, on the 3-2-1+1 backup floor below.

Proof · a drill record
A change waiting for approval in the portal: price, risk, rollback

In every package

Releases ship without drama

Promotion gates, canary releases, and automated rollback carry every change, with DevOps engineering hours part of the service.

Proof · the pipeline
An incident in the portal: severity, next update, live timeline

In every package

Incidents end answered

Cause found, fix shipped through change management, and the whole timeline recorded on the incident in your portal.

Proof · an incident, end to end

Everything inside.

Six ship in every package. Three scope to your engagement.

1 / 9

01 · Security

Secured at every layer

Contained by design, accountable by record.

AES-256 · TLS 1.3 · MFA + SSO

In every package Details

02 · Backups

The 3-2-1+1 backup floor

Three copies, two systems, one offsite, plus one on another continent.

3-2-1+1 · restore-verified

In every package Details

03 · Compliance

Evidence, ready when asked

Controls aligned with SOC 2, ISO 27001, and CIS.

SOC 2 · ISO 27001 · CIS aligned

In every package Details

04 · Operations

Monitoring & incident response

Watched around the clock. Every alert graded P1-P4, P1 escalated immediately.

24/7 · P1-P4 · 99.9% uptime standard

In every package Details

05 · Resilience

Disaster recovery & drills

Recovery objectives engineered per tier and proven in scheduled drills.

RTO < 15 min · quarterly drills

In every package Details

06 · Delivery

DevOps delivery

Gated, canaried, rolled back automatically. Engineering hours included.

gates · canary · rollback

In every package Details

07 · AI

AI business agents

AI assists our operations in every package. Agents for your business are scoped with you.

supervised · audited · change-controlled

Scoped engagement Details

08 · Build

Application development

Bring an idea. We build it with you, then run it.

per-project · retainer · dedicated team

Scoped engagement Details

09 · Migration

Cloud migration

Move onto infrastructure we run, with the cutover rehearsed first.

phased · parallel-run · reversible

Scoped engagement Details

See it running.

Artifacts from the way we actually work: the drill record, the shipping portal on our demo estate, and a product we built and run.

Exhibit A · The drill record

A DR plan that has never been drilled is a hypothesis.

Every drill runs on a schedule against production-shaped infrastructure and produces this record, with your measured numbers in it.

drill-record_cross-region-failover.md

Sample format

01# Quarterly failover drill · scheduled

02Scope: primary region loss, full estate

03Objective: recovery within contracted RTO

04T+0:00  primary region isolated (induced)

05T+0:0X  [measured] monitoring pages, severity graded P1

06T+0:0X  [measured] runbook DR-04 invoked, failover begins

07T+0:0X  [measured] traffic served from standby region

08T+0:XX  [measured] data verified against RPO

09Findings: what was slow, who owns the fix

10Next drill: [date] · set in the retro

71%

of organizations do no failover testing at all.

Cockroach Labs, State of Resilience 2025 (Wakefield Research, n=1,000)

Exhibit B · The portal, live

Walk through the portal we actually ship.

Five real screens from the client portal on our demo estate, with numbered points on each. Press Play, or step through.

Client Portal · Dashboard
The client portal dashboard: a live incident banner, estate availability, an approval awaiting decision, every system with its availability, and recent activity

01 · Dashboard · 1 of 4

The incident, on the front page

Severity, what we found, and the time of the next update. The same status we work from, not a summary written for you afterwards.

Captured on our demo estate (Meridian Retail Group); persona name shown.

Exhibit C · The monthly report

The month, in one sitting.

Assembled from the work recorded in your portal that month and delivered there, for your leadership to read in one sitting.

The monthly operations report as it appears in the CloudPresto client portal: incidents, work shipped, resilience exercised, and decisions signed

uptime · incidents · changes · drills · what we harden next

Operational specifications

The report header, as delivered in the portal. Shown on our demo estate.

Exhibit D · A product we built and run

Startwall: designed, built, and run by CloudPresto.

An edge-cached React app with an isolated API origin, PostgreSQL and Redis behind it, Cloudflare WAF in front. When one creator posts and thousands hit the same wall within minutes, the edge absorbs the surge. Behind that: zero-downtime releases and database snapshots with restore drills.

Startwall · production
The Startwall product interface

Startwall in production. Designed, built, and operated by CloudPresto.

The backup floor.

This is the floor for every system we run. Across the industry, it's sold as an add-on.

In every package

Every copy proves itself: restore verification runs against real snapshots, so the backup you count on is known to be complete.

3

copies of your data, always.

2

different storage systems, so one class of failure can't touch both.

1

copy held offsite, outside the blast radius of the primary.

+1

georedundant copy on another continent. A region can burn down and your data has an alibi.

Your data live · production
Copy 1 system Aprimary
Copy 2 system Bsecond medium
Copy 3 offsite vault
Copy +1 georedundant
PRIMARY REGION SECOND CONTINENT restore-verified · against real snapshots

The floor

Three copies on two storage systems, one held offsite, one on a second continent, and a restore verified against real snapshots. The minimum under every package.

One machine carries your workload from commit to 3 AM.

Delivery, runtime, operations, and reporting are stations on the same line. Bring a workload, or bring an idea and we build it with you first. Open a station for its specification.

An operations room: the line from commit to 3 AM, watched from here
Every station, in every package. Operational specifications →
A working session at the table

The ask

Bring us one workload.

Every engagement starts as a working session on your actual environment. Pick the conversation that fits, and you leave it with a clear read, whether or not we ever run it.

Resilience review

Your failure modes and recovery posture, on your actual environment.

Architecture workshop

A working session on the architecture of what you are building or changing.

Security review

Our security posture and practices, to the specifics your team or auditors need.

Migration assessment

What is moving, what worries you, and a cutover plan you can reverse.

Build with us

Scope an application, an API, or a modernization with the team that will run it.

Prefer a call first? Schedule one.

Four taps, and you see what the session would put on the table.

Preview your review

01 / 04

What shape is the workload?

Controls aligned with SOC 2, ISO 27001, and CIS. Encryption in transit and at rest, customer-managed keys, audit trails, and data residency by region. Security posture in full →